Ebay Sellers Advised on Countering Unfair Ratings

Ebay Sellers Advised on Countering Unfair Ratings

Negative feedback on eBay isn't a death sentence for stores. Sellers can effectively manage it by improving product quality, engaging in proactive communication, and leveraging platform rules. Malicious reviews can be reported. Maintaining a good store reputation in the long run is crucial. To avoid store closure due to excessive negative feedback, prioritize daily operations and ensure service quality. Addressing customer concerns promptly and providing excellent customer service are key to mitigating the impact of negative reviews and preventing account suspension.

01/05/2026 Customs Knowledge
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Amazon Reviews How to Identify Fakes and Stay Safe

Amazon Reviews How to Identify Fakes and Stay Safe

Amazon reviews significantly impact purchasing decisions, but the problem of fake reviews is growing. This article reveals the truth behind Amazon reviews, analyzes the causes and harms of fake reviews, and provides practical tips for identifying fake positive reviews and malicious negative reviews. It aims to help consumers and sellers make informed decisions on the Amazon platform, avoiding potential pitfalls and ensuring a more trustworthy shopping experience.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Adapt Strategies to Improve Organic Reviews

Amazon Sellers Adapt Strategies to Improve Organic Reviews

This article addresses the challenge of negative reviews faced by Amazon sellers and proposes three practical techniques to increase the rate of organic reviews: identifying 'potential positive reviewers,' capitalizing on the 'golden period of after-sales service,' and implementing email follow-ups for ongoing engagement. It emphasizes the importance of detailed operations, encouraging sellers to focus on details and consistently execute strategies to mitigate the impact of negative reviews and enhance store competitiveness. By focusing on these key areas, sellers can significantly improve their review profile and overall customer satisfaction.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Advised on Managing Negative Feedback

Ebay Sellers Advised on Managing Negative Feedback

This article provides an in-depth analysis of eBay's feedback management system, offering practical guidance for sellers on handling negative feedback and requesting revisions. It covers the feedback revision process, key considerations, the impact of negative feedback, and corresponding strategies. Furthermore, it outlines daily operational measures to prevent negative feedback. The aim is to help sellers improve their store reputation and operational efficiency on eBay.

12/31/2025 Customs Knowledge
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Amazon Faces Fake Review Scrutiny How to Spot Them

Amazon Faces Fake Review Scrutiny How to Spot Them

Studies reveal alarming rates of fake reviews on Amazon, reaching up to 70% for some products. Sellers manipulate reviews through tactics like boosting positive reviews and posting negative reviews on competitors' products. Consumers should be cautious and critically evaluate reviews. Amazon has implemented strict measures to combat fake reviews, but rational judgment based on actual needs remains crucial for consumers to make informed purchasing decisions. Stay updated on Amazon's latest policies as new opportunities continue to emerge for brand sellers.

12/29/2025 Logistics Industry Insights
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China Expands Service Trade with New Negative List

China Expands Service Trade with New Negative List

The Ministry of Commerce is fully implementing the negative list for cross-border service trade, aiming to enhance the level of opening-up, boost market vitality, and promote economic transformation and upgrading. The new policy clarifies the admission "baseline", improves policy transparency, and actively aligns with international rules, bringing new development opportunities for enterprises. Companies should pay close attention to policy trends, adjust their strategies, and operate in compliance to seize the benefits of opening-up. This initiative is expected to foster a more dynamic and competitive environment for the service sector.

11/03/2025 Logistics
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Amazon Ads Leveraging Negative Keywords for Better Traffic

Amazon Ads Leveraging Negative Keywords for Better Traffic

This article delves into the strategies and techniques of Amazon negative keywords, emphasizing the importance of precise negation. By analyzing two scenarios of underperforming keywords, it proposes targeted negation solutions. It also elaborates on how to avoid the chain reaction of negating ads and how to choose the appropriate negative match types. The aim is to help sellers optimize advertising campaigns, improve traffic, and boost conversions by effectively utilizing negative keywords and refining their PPC approach.

01/05/2026 Logistics Encyclopedia
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Amazon Prioritizes Product Quality in Updated Review System

Amazon Prioritizes Product Quality in Updated Review System

Amazon is adjusting its review display mechanism to increase the weight of recent reviews, emphasizing the importance of product quality and service. Under the new system, recent positive reviews are more likely to be featured prominently, and negative reviews are no longer given absolute priority. Sellers need to prioritize product quality to adapt to these new rules. This change aims to provide a more current and accurate reflection of customer experiences, encouraging sellers to maintain high standards and address issues promptly.

12/29/2025 Logistics Industry Insights
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Ebay Sellers Guide How to Avoid Negative Feedback Disputes

Ebay Sellers Guide How to Avoid Negative Feedback Disputes

This article delves into three common dispute types on eBay: Item Not as Described (INAD), Non-Payment, and Item Not Received (INR). It provides effective response strategies and key timelines to help sellers resolve crises, regain buyer trust, and improve store operations. The analysis focuses on practical approaches to navigating these challenges and minimizing negative impacts on seller reputation and sales performance, ultimately contributing to a more successful and sustainable eBay business.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Cut Ad Costs with Negative ASIN Targeting

Amazon Sellers Cut Ad Costs with Negative ASIN Targeting

Amazon PPC has undergone a significant upgrade with the introduction of Negative ASIN and product targeting features, enabling sellers to precisely control ad placements and prevent wasted ad spend. This article details how to leverage these features to improve conversion rates, click-through rates, and ACOS. It also shares strategies and techniques for large-scale implementation of negative products, helping sellers maximize advertising effectiveness and achieve optimal campaign performance by precisely targeting or excluding specific products from their PPC campaigns.

12/30/2025 Logistics Industry Insights
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